Frequently asked questions

Whenever possible, yes. We understand that plans can change quickly, and we’ll always do our best to accommodate urgent or last-minute respite needs. 

Yes. Our team is experienced in supporting individuals with dementia and will tailor care to ensure a safe, comfortable environment that feels familiar and reassuring. 

We offer flexible stays based on your needs — from just a few days to several weeks. Whether it’s a short break or recovery time after a hospital visit, we’ll work with you to find the right fit. 

Tasks like dressing, bathing, meal prep, walking safely, using appliances, or getting in and out of bed — always focused on teaching or re-learning. 

Yes — this is one of the most common uses of reablement. We can support a safe transition home and guide them back to self-sufficiency. 

They’re similar but different. Reablement is focused on daily living and independence, while rehabilitation may involve clinical therapies like physiotherapy. 

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It’s typically a short-term service, often lasting between 2 to 6 weeks, depending on the individual’s needs and goals. 

No — domestic duty support is suitable for anyone who needs an extra hand at home due to illness, injury, disability, or busy schedules. 

It’s entirely flexible — from daily visits to weekly assistance, based on what you need. 

Our care plans are flexible. If more support is required, we can scale quickly to provide additional hours or overnight presence. 

Yes — many people prefer to receive care at home. We work to make this possible, coordinating with medical teams as needed. 

At the moment we cannot offer this service although it is something we are looking to offer in the future

 We regularly review care plans and can adjust support as things change, ensuring you always get the right level of care. 

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 Absolutely. Our team is trained in dementia care and will provide gentle, respectful support at home. 

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 Yes. Your care plan is built around you. We’ll talk through what you need and tailor our support accordingly. 

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We can help with light cleaning, laundry, dishes, bed-making, meal preparation, and small errands like shopping or collecting prescriptions.

Palliative care is supportive care for life-limiting conditions; end of life care is specifically focused on the final stage of life. Often, they overlap.

Live-in care means a carer stays in your home around the clock, while home care usually involves scheduled visits during the day.

We offer completely flexible schedules — from a single visit a week to multiple visits per day, depending on your needs.